What to watch out for in brand and content strategy?
Missteps in brand and content strategy can have lasting impacts on a company's reputation and bottom line. Here are some of the biggest mistakes made in this realm:
Lack of Consistency
This can manifest in inconsistent messaging, visuals, or tone across different channels. Consistency helps build brand recognition and trust with the audience.
Not Understanding the Target Audience
Failing to research and understand the core audience can lead to content that doesn't resonate, is irrelevant, or even offends.
Neglecting Authenticity
Audiences can sense when brands aren't genuine. Whether it's a brand pretending to care about a social issue or using buzzwords without understanding them, inauthenticity can quickly tarnish a brand's reputation.
Ignoring Feedback
Not listening to customer feedback, both positive and negative, can lead to a brand becoming out of touch with its audience's needs and desires.
Being Overly Promotional
While promoting products or services is essential, being overly salesy can turn off audiences. Content should provide value, educate, entertain, or inspire – not just sell.
Failing to Adapt
Not staying up-to-date with industry trends, technological changes, or shifts in audience behavior can lead to outdated strategies that don't yield results.
Not Setting Clear Objectives
Without defined goals and KPIs, it's challenging to measure the effectiveness of a brand and content strategy.
Ignoring SEO and Digital Best Practices
Even the best content can go unnoticed if it's not optimized for search engines or isn't shared effectively on digital platforms.
Over-reliance on Viral Trends
While leveraging viral trends can be beneficial, relying solely on them can lead to a brand appearing disingenuous or as if they're trying too hard. Additionally, trends are fleeting, so a strategy built solely around them lacks longevity.
Not Allocating Adequate Resources
Whether it's budget, time, or manpower, failing to allocate sufficient resources to brand and content initiatives can lead to subpar results. This also includes not investing in ongoing training or tools that can enhance strategy and execution.
Neglecting Crisis Management
Every brand can face unforeseen crises. Not having a plan in place or reacting poorly can exacerbate the situation and harm the brand's image.
Focusing Only on Quantity, Not Quality
In an attempt to constantly stay in the public eye, some brands might prioritize producing a large amount of content over the quality of that content. This can dilute the brand's message and turn off audiences.